Error on Add Line Item [Unable to run Pricing Rules! Contact your System Administrator to define the Pricing Definition]

(Doc ID 1927816.1)

Last updated on JANUARY 29, 2016

Applies to:

Oracle BigMachines Express CPQ Cloud Service for Salesforce.com - Version Summer 13 and later
Information in this document applies to any platform.

Symptoms

When trying to add a product to a quote, an error occurs when trying to save it.
"Unable to run Pricing Rules! Contact your System Administrator to define the Pricing Definition"

Changes

 A possible recent change could be a environment refresh, or a fresh install of the BMX Pricing Package

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms