Error Message While Trying To Approve [An unknown error (class com.bm.xchange.util.BMSystemException) has occurred.] (Doc ID 1928120.1)

Last updated on MAY 31, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Winter and later
Information in this document applies to any platform.

Symptoms

On certain quotes and only for certain users, when trying to approve or submit a quote, an error appears and the approval does not push through.

An unknown error (class com.bm.xchange.util.BMSystemException) has occurred.

Cause

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