Connect Chat To The Last Agent Who Hanlded The Chat (Doc ID 1928202.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Is there a feature in Live Help Chat that will connect/assign a visitor to the last agent he/she chatted with?
 

Solution

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