Intermittent Connection Problem When Using Custom Pre-Chat Form

(Doc ID 1928224.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


After completing the custom pre-chat form, a visitor is not connected to an agent. This is an intermittent issue.


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