Intermittent Connection Problem When Using Custom Pre-Chat Form
(Doc ID 1928224.1)
Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
After completing the custom pre-chat form, a visitor is not connected to an agent. This is an intermittent issue.
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|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|