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Troubleshooting - Wrong Approvers Set by Dynamic Approval Routing (DAR) (Doc ID 1928283.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 12A and later
Information in this document applies to any platform.

Purpose

Research a solution to the following problems:

Prerequisite:
Recruiting Center > Requisitions > [select a draft requisition] > More Actions > Request Approval.
Recruiting Center > Offers > [select a draft offer] > More Actions > Request Approval.

 

***Note : If the expected user is not added to the path because their smartorg account status is inactive, the system will still believe the best match is still the inactive user, but they will not be seen in the approval path because of their inactive status.***

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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