My Oracle Support Banner

Troubleshooting - Wrong Approvers Set by Dynamic Approval Routing (DAR) (Doc ID 1928283.1)

Last updated on FEBRUARY 06, 2023

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 12A and later
Information in this document applies to any platform.


Research a solution to the following problems:

Recruiting Center > Requisitions > [select a draft requisition] > More Actions > Request Approval.
Recruiting Center > Offers > [select a draft offer] > More Actions > Request Approval.


***Note : If the expected user is not added to the path because their smartorg account status is inactive, the system will still believe the best match is still the inactive user, but they will not be seen in the approval path because of their inactive status.***

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.