When chat enters Live Help On Demand queue Agent Console rings at different times. (Doc ID 1929189.1)

Last updated on SEPTEMBER 23, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

When chat enters queue Agent Console rings at different times.

Cause

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