Error When Replying In Engage - "Please Specify An Account To Send The Reply From" (Doc ID 1930357.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

Why Can I not reply to messages in Engage? I'm an admin and keep receiving an error stating "Please specify an account to send the reply from".

Cause

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