Can the custom Simple Mail SLA report have different configurations for specific departments in Live Help On Demand? (Doc ID 1930423.1)

Last updated on SEPTEMBER 26, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

Can the custom Simple Mail SLA report have different configurations for specific departments?

Solution

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