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Custom Chat with Surveys shows first Agent that works with customer instead of last agent. (Doc ID 1930803.1)

Last updated on SEPTEMBER 29, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Custom Chat with Surveys shows first Agent that works with customer.

Cause

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