Fusion Appplications OBIEE : "Error: Invalid BIPS Connection" error message being reported for short periods regularly when accessing BI functionality (Doc ID 1931637.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.8.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When users are working with BI functionality in the Fusion Application they are regularly finding that one or more of the following error messages is being reported :

A pop up is displayed saying "Error: Invalid BIPS Connection"

And all reports display: "Unable to connect to the BI Presentation Server. Please ensure that it is running, configured properly, and that the connection details within this application are correct.Exceeded failed connection tries. ConnectionId=BIPresentationServer"

It seems as though this happens on a daily basis for short periods but rectifies itself within a couple of minutes.

 

A check of the OBIPS (sawlogn.log) at the time shows evidence of an outage of the BI Server at the time of the errors :

 

Cause

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