Agent Logout Due to Technical Issues Or Manual Exit From Console (Doc ID 1931858.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

How to determine is the agent is being logged out from the application by the system OR if the agent is manually logging out himself/herself from the Console?
 

Solution

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