In Live Help On Demand Internet Explorer shows message 'The Oracle Live Help Agent Console requires Oracle Java. ' displayed when launching Response Library Editor, Category Editor, or Agent Console. (Doc ID 1932951.1)

Last updated on OCTOBER 06, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

In Internet Explorer, message 'The Oracle Live Help Agent Console requires Oracle Java. ' displayed when launching Response Library Editor, Category Editor, or Agent Console.

Cause

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