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Links Remain Viewer Only After Changing Default Public Link Preference To Downloader (Doc ID 1934530.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

Under your Preferences, you have a changed your Default role for new public links from Viewer to Downloader, but when you create a new public link for a document which resides in a folder, the new link still only provides Viewer, and the Download button is missing.

Changes

 Change Default Public Link Preference To Downloader.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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