My Oracle Support Banner

Links Remain Viewer Only After Changing Default Public Link Preference To Downloader (Doc ID 1934530.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

Under your Preferences, you have a changed your Default role for new public links from Viewer to Downloader, but when you create a new public link for a document which resides in a folder, the new link still only provides Viewer, and the Download button is missing.

Changes

 Change Default Public Link Preference To Downloader.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.