Delegated Approver causes [More than one user found with login name] Error (Doc ID 1937929.1)

Last updated on JUNE 24, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Autumn to 2014 R2 Update 8 [Release 2013 to 2014]
Information in this document applies to any platform.

Symptoms

A user is trying to submit a quote for approval but is getting an error:

Could not perform Action: Request Approval
More than one user found with login name, loginName.

Cause

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