The Customer Overview Page Displays Less Customers Than Manage Customers

(Doc ID 1938651.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Oracle Fusion Customer Center - Version and later
Information in this document applies to any platform.


Not all the customers that are visible on Manage Customers screen can be found on Customer Overview. When creating a new customer of type prospect, it can be found when searching in Manage Customers screen, but not in Customer Overview.


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