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Payment Process Request Does Not Select Any Installments (Doc ID 1938858.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Fusion Payables - Version 11.1.7.0.0 and later
Oracle Fusion Payables Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Manage Payments-Prepare and Record Payments

Payment Process Requests are ending without selecting any installments despite the fact that invoices do exist in the system to be paid.


ERROR
-----------------------
No scheduled payments matched the invoice selection criteria




STEPS
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The issue can be reproduced at will with the following steps:
1. Submit Payment Process Request.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make payments.

Cause

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