Short URL is Not Redirecting Properly (Doc ID 1940004.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On :  NA version, Publish

ACTUAL BEHAVIOR  
---------------
 
When creating a short url within Publish, the link redirects other users to a broken link with an error message saying: "This URL is not available."

EXPECTED BEHAVIOR
-----------------------
Published links should go to the correct destination, not an error page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a post with a link.
2. Publish post.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot publish posts that contain short links generated via publisher.

Cause

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