Invoice Imaging for Cloud: Scanned Invoices Are Not Routed To The Appropriate Users Based On Defined Rules (Doc ID 1940125.1)

Last updated on OCTOBER 16, 2015

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Scanned invoices are not routed to the correct users based on the defined BPM rules.

EXPECTED BEHAVIOR
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Only the users in the selected Approval Groups should be able to see the scanned invoices.

STEPS
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The issue can be reproduced at will with the following steps:
1. Configure BPM routing rules for the Holds Resolution composite so that invoices with a certain Routing Attribute are routed to a specific Approval Group.
2. Submit the scanned invoices and notice that even users who are not part of the approval group above are able to see the invoices in the Scanned queue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot route the scanned invoices to specific users.

Cause

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