Actual Duration Is Zero (0) And Actual Finish Is Incorrect After Importing XER (Doc ID 1940177.1)

Last updated on MAY 30, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Professional Project Management - Version 5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After importing an XER file, the incorrect Actual Finish date is displayed compared to the source database. The Actual Finish being displayed is the same date as the Actual Start.

For example:
A1000 shows an Actual Finish of 15-Nov-2012 07:00 after importing the XER. The user expects to see 15-Apr-2013 08:00.

When opening the file in the XER parser, the user sees 15-Apr-2013 08:00 as the Actual Finish for A1000.

"Importing an xer file and getting different AF Dates"

EXPECTED BEHAVIOR
-----------------------
The Actual Finish should match the source database and also what is stored in the XER file itself. The user expects to see 15-Apr-2013 08:00.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Import XER file.
  2. Locate activity and see incorrect Actual Finish and 0.00h Actual Duration on the activity.

Changes

 

Cause

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