LIve Help On Demand Page Name sometimes not being passed in IS Chat Link (Doc ID 1940569.1)

Last updated on OCTOBER 30, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Sometimes Page Name is not showing in Agent Console.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms