Can you please advise how can we ran a report to see amount of emails/tickets replied by agent in an specific time frame in Live Help On Demand? (Doc ID 1940991.1)

Last updated on OCTOBER 31, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

Can you please advise how can we ran a report to see amount of emails/tickets replied by agent in an specific time frame?
 

Solution

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