My Oracle Support Banner

Guest User Fails to Join OSN with "Proxy Error - The request cannot be processed. An invalid response was received by proxy server or gateway." (Doc ID 1941145.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Social Network Cloud Service - Version and later
Information in this document applies to any platform.


User is unable to access OSN after receiving an invitation to join. The login fails with the following error:

This external user was invited to OSN, but is not able to join OSN via the Fusion Applications CRM welcome page.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.