Upload csv data file for File Import Activity cause : An error occurred during virus scan. (Doc ID 1943070.1)

Last updated on APRIL 28, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload the csv data file from desktop for File Import Activity, the following error occurs.

ERROR
Error: The file upload failed.
An error occurred during virus scan..


STEPS
1. Navigator > Credits and Earnings > Import Transactions Using File Based Data Import > Create new import activities
    or
    Navigator > Setup and Maintenance > Task: Manage File Import Activities
2. Get the error after selecting the csv data file from desktop.

Changes

This was working last week.

Over the weekend, weekly or monthly patch was applied.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms