Outlook Integration For Sales Cloud Not Working (Doc ID 1943720.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal


Why is Oracle Sales Cloud for Outlook installer throwing an error at the "Get Package" stage when running the Oracle Sales Cloud for Outlook Run Assistance?

Error

Message Application experienced technical difficulties.Further troubleshooting should be done by technical support.
@@@@Code FC0099
@@@@message:JBO-FND:::FND_GENERIC_MESSAGE: The message is ZOE-435017

 

Solution

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