Special Characters Disappear When Saving Email or Landing Page Assets (Doc ID 1943744.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Special characters such as any backslash ('\') in an Email or Landing Page text disappear once the asset is saved.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms