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Inactive Sales Stages Displayed in My Pipeline Report On Simplified UI Analytics Tab (Doc ID 1944151.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
My Pipeline report displays inactive Sales Stages values

EXPECTED BEHAVIOR
-----------------------
Expected to see only the active Sales Stages.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In order to inactivate Sales Stages, user went through Setup and Maintenance > Manage Sales Methods and Sales Stages
2. Drilldown in Standard Sales Process
3. Edited and inactived the Sales Stages
4. Then navigate to Simplified UI > Analytics Page
5. The inactive Sales Stages displayed in report


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing wrong data

Cause

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In this Document
Symptoms
Cause
Solution
References


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