Can we change the order of the Live Help InstantService survey labels?

(Doc ID 1944631.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


We would like to know if the values of survey responses could be changed in reverse order.

Strongly Agree=5
Somewhat Agree=4
No Opinion=3
Somewhat Disagree=2
Strongly Disagree=1

Strongly Agree=1
Somewhat Agree=2
No Opinion=3
Somewhat Disagree=4
Strongly Disagree=5


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms