500 Error When Attempting to Access the Parts Integration (Doc ID 1945594.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

When logged in as the host company superuser, a user can attempt to access the parts integration page to view the scheduled integrations. When that user clicks the 'Integration' button to go to the page, a 500 Error is returned:

HTTP Status 500
Internal server error. Please contact the system administrator.

Cause

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