Outlook STS Authentication Failing Due To Error FAULT MESSAGE: Audience URI For SAML Assertion Is Invalid.

(Doc ID 1945912.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Fusion CRM for Microsoft Outlook - Version 11.1.9.2.0 and later
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.0.0 version (3.06.02), Authentication, Authorization & Single Sign-on

When attempting to login to Sales Cloud for Outlook using ADFS STS 2.0 authentication, the following error occurs.
[14-11-07 11:07:08.334863,T3408] [info] [connector_site]: [11:07:08.334863],,{logf}: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.
InnerExceptiond:InvalidSecurityToken : The security token is not valid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure Outlook STS Authentication
2. Install Sales Cloud for Outlook using STS authentication mode
3. Attempt to log

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login using STS.

Changes

 

Cause

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