My Oracle Support Banner

No New Emails Coming Into The Queue (Doc ID 1945965.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Email Infrastructure

ACTUAL BEHAVIOR
---------------
No new emails coming into the queue.

 

EXPECTED BEHAVIOR
-----------------------
Mail should be arriving in the Console.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see and handle mail.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.