HTML Tags Disappear After Saving Dynamic Content Source Code (Doc ID 1946188.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

I am trying to add a new HTML tag to the source code of my dynamic or shared content section. After saving a Dynamic Content or Shared Content section, some HTML tags disappear from the code.

Changes

A new HTML tag was added to the source code.

For example:

<span class="show-content"><br></span>

Cause

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