Buttons/Images on the Customer Interface Is Not Aligned (Doc ID 1946409.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Chat Infrastructure

ACTUAL BEHAVIOR
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The buttons in the Customer Interface is not aligned.

EXPECTED BEHAVIOR
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All the buttons and text in the Chat Interface should be aligned.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into https://login.instantservice.com
2. From the Account Admin page, navigate to Departments : Chat : Customer Interface
3. Select the department from the drop-down list

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the "End Session" button is partly shown to the site visitor.

Cause

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