Report is Showing Incorrect Project Planned Completion Dates for Projects and Project Requests (Doc ID 1946427.1)

Last updated on JUNE 20, 2016

Applies to:

Instantis EnterpriseTrack - Version 8.7 and later
Instantis EnterpriseTrack Cloud Service - Version 8.7 and later
Information in this document applies to any platform.

Symptoms

On : EnterpriseTrack 8.7 version, Reports

ACTUAL BEHAVIOR
---------------
Report is showing incorrect Project Planned Completion dates for Project Requests.

For example:
Project Request is showing planned project close as 12/13/14
Report is showing planned project completion as 5/25/16

EXPECTED BEHAVIOR
-----------------------
The Project Planned Completion date in the Project Request should match the date displayed in the report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in to ET
  2. Access the Project Request details page and notice the Planned Close Date
  3. Run report and notice the Planned Completion Date


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on the data within the report.

Cause

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