Approving the Quote Refreshes the Page But Does Not Approve the Quote

(Doc ID 1946466.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

Upon entering the affected quote as the approver and clicking the approve action, the page refreshes, but no approval goes through.

Steps to reproduce:

  1. Enter the affected quote
  2. Attempt to approve.
  3. The quote refreshes. However the approval does not go through.

Cause

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