"Go To Portrait" ADF Error On Search And Select Results

(Doc ID 1947772.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Functional Setup Manager

"Go to portrait" ADF error on Search and Select results

When in Manage Contact - Relationships, if I try to create a new Relationship, search for a name in the Creation form and look in the "More info" panel for one of the results listed, I can see a "Go to Portrait" link. If I click it, for any of the persons listed, some ADF error pops.


The issue can be reproduced at will with the following steps:
1. Navigate to Sales Accounts
2. Click Manage Contacts
3. Drill Down one contact
4. Click Relationships
5. Add relationship
6. Search for a Related Name
7. Drill down in one of Names returned by previous search
8. Click "Go to Portrait"

The issue has the following business impact:
Due to this issue, users cannot create Contacts Relationships


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