Unable To Remove Graphical Box Around Icon In Webcare Rules (Doc ID 1948428.1)

Last updated on NOVEMBER 25, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

The IS Chat Link in Live Help On Demand button is showing a window around the button. Our other sites do not show the window around the edges of the button, only the grey X to close the window. Customer does not want the window around the button to show.

Business Impact:
Design of button is not consistent on customer's different sites.

Cause

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