Error Message "Server returned HTTP response code: 401" when Contacting 3rd Party with Web Services

(Doc ID 1948784.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When using urldatabypost() or urldatabyget() to access a website outside of the BigMachines environment, the following error is returned:

26 Nov 2014 08:27:01,395 [ERROR] com.bm.xchange.util.UrlEx.sendDataToHtmlUrl(UrlEx.java:314) - ERROR: Server returned HTTP response code: 401 for URL

This error will be shown in the bm.log under Admin > Error Logs, and the urldatabypost() will return the default message.

Changes

 It is possible for server security settings to be changed during an upgrade of software, or other customer maintenance.

Cause

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