How The Approval Task Finds Representative When Overlapping Between Area of Responsibility (AoR)? (Doc ID 1951430.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.8.0.0 version, Set Up Workforce Deployment

How does the approval task find the representative it uses when there is overlapping between Area of Responsibility (AoR) ?

Users have created an approval task that uses Representative as the one step approver. The representative is determined by the AoR assigned. This uses the Department Hierarchy. In some cases there is an overlapping AoR so that 2 employees are shown as an employee's Representative. It is not clear how the application determines which of the 2 representatives is sent the approval.

It seems to vary - sometimes it appears to be which of the 2 representatives that was first assigned the AoR, where at other times it is not.
 

Solution

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