Organization Chart In My Portrait Is Not Showing The Hierarchy (Doc ID 1951481.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Workforce Lifecycle

In My Portrait the organization chart is not showing the hierarchy. Only the manager is shown but none of the direct reports are displayed.
The hierarchy is visible in the Manager Resource page.

The manager was assigned the Employee and Line Manager abstract roles, and these roles were assigned security profiles via the 'Manage Data Role and Security Profiles' task.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Person Gallery > Organization Chart and observe the org chart only shows the logged in user (which is the manager). None of the direct reports are shown.
2. Navigate to Manager Resources and observe the My Organization displays the manager hierarchy correctly.



Cause

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