User Provisioning Fails With Error: Unknown Failure in IDM System During Add User Request.
Last updated on MAY 07, 2017
Applies to:Oracle Fusion Application Toolkit - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 1.0]
Information in this document applies to any platform.
8 user provisioning requests fail in fusion application with error code null,HCM-SPML-0021 error description null,Unknown Failure in IDM System during Add User Request. Contact your System Administrator.
o In OIM, 1 of these requests failed with error IAM-3010201:LDAP create event failed : Operations Error:Operations Error
o Other 7 failed with error IAM-3010201:LDAP create event failed : LDAP Error 2 : Request: 2 cancelled:LDAP Error 2 : Request: 2 cancelled
Steps to reproduce the issue:
1. Load a batch of users into fusion application
2. Run Send Pending LDAP Requests process
You will see some failure in user provisioning
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