CRM Integration: Unable to See CRM Users List after Enabling the Internal Queue
(Doc ID 1952165.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]Information in this document applies to any platform.
Symptoms
I have recently enabled the Process Activity Queue (PAQ) or Internal Queue on my Eloqua instance. However, when I go to Settings > Platform Extensions : Integration > Configuration > Configuration > Manage CRM System Users, I cannot see my CRM Users. Under CRM System Users, all I see is Default Internal Queue User.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |