Unable to See CRM Users List after Enabling the Internal Queue
Last updated on NOVEMBER 01, 2017
Applies to:Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.
I have recently enabled the Process Activity Queue (PAQ) or Internal Queue on my Eloqua instance. However, when I go to Settings > Platform Extensions : Integration > Configuration > Configuration > Manage CRM System Users, I cannot see my CRM Users. Under CRM System Users, all I see is Default Internal Queue User.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms