Customer information not passed from site to Agent Console in Live Help On Demand

(Doc ID 1953312.1)

Last updated on DECEMBER 11, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.


Agents are not seeing first name, last name, phone, etc in chats coming in after release of new website.


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