Selecting A County From A Drop Down Results In An Incorrect Update To The "State" Field (Doc ID 1954475.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Accounts

ACTUAL BEHAVIOR

On the Account creation page when setting the address, when the County value is selected after the State value the state value is changed.

EXPECTED BEHAVIOR

Expect that the state value remains the same in accordance to user selection

STEPS

The issue can be reproduced at will with the following steps:
1. Navigator - Accounts
2. Create Account
3. Address section - select a State
4. select a County
5. State value then changes.


Cause

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