Selecting A County From A Drop Down Results In An Incorrect Update To The "State" Field

(Doc ID 1954475.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Accounts


On the Account creation page when setting the address, when the County value is selected after the State value the state value is changed.


Expect that the state value remains the same in accordance to user selection


The issue can be reproduced at will with the following steps:
1. Navigator - Accounts
2. Create Account
3. Address section - select a State
4. select a County
5. State value then changes.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms