Unexpected Error Notification Triggered On Approval Of Reversal Journal (Doc ID 1954710.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Fusion General Ledger - Version 11.1.8.0.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Other Issues

When approving a reversal journal, although the journal gets approved an error notification is received by the approver.
Due to this issue, approvers get an error notification that is misleading.

ERROR
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The error notification shows the following:
The task evaluation against the defined rules in the UNKNOWN did not get any approver. (FUN-720339)
Cause: Probable cause: a. Improper List Builder setup.
Action: Correct the rule definitions under the rule set.
Additionally other errors appear:


STEPS
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The issue can be reproduced with the following steps:
1. Approval is setup by Approval groups and a manual journal set up for approval is submitted for posting.
2. The posting program submits the approval request and the journal gets approved and posted successfully.
3. Then the journal is reversed and the reversal journal is submitted for posting.
4. When the approver goes to approve the journal, he gets an Error notification for the approval of the journal. Despite of this the reversal journal is approved and posted.


Cause

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