New User Unable to Login to Database Cloud Schema Service / My Services Pages
(Doc ID 1955489.1)
Last updated on APRIL 07, 2021
Applies to:
Oracle Database Cloud Schema Service - Version N/A and laterOracle Database Cloud Schema Service - S20 - Version N/A and later
Oracle Database Cloud Schema Service - S50 - Version N/A and later
Information in this document applies to any platform.
Goal
A new user has been added and has been defined as administrator for:
o https://myaccount.cloud.oracle.com/mycloud/faces/dashboard.jspx
o support.oracle.com.
However this user is not able to login to either the My Services pages or the APEX related service:
https://cloudservice-myidentitydomain.db.us2.oraclecloudapps.com/apex/
What is causing this failure?
Solution
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In this Document
Goal |
Solution |