What controls the OK and Cancel in the Ending Session Confirmation message? (Doc ID 1956274.1)

Last updated on DECEMBER 22, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Customer ending session confirmation in Live Help On Demand has English (OK and Cancel) buttons instead of department language setting.

Business Impact;
Customer is in a non-English language chat queue and gets a popup with English.

Cause

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