What controls the OK and Cancel in the Ending Session Confirmation message?

(Doc ID 1956274.1)

Last updated on DECEMBER 22, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.


Customer ending session confirmation in Live Help On Demand has English (OK and Cancel) buttons instead of department language setting.

Business Impact;
Customer is in a non-English language chat queue and gets a popup with English.


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