Documents Not Showing Up In Desktop Sync Manager
(Doc ID 1956581.1)
Last updated on SEPTEMBER 09, 2019
Applies to:
Content and Experience Cloud Service - Version 14.1.0.0.0 and laterContent and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.
Symptoms
When using Oracle Desktop Sync Manager 14.1.51.33 on a Windows 7 64-bit workstation, users are seeing the sync manager sync'ing the folders and files the user added, but the folders/files added by others to shared folders are not sync'ing. The cloud browser inteface however shows the updates.
Cause
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In this Document
Symptoms |
Cause |
Solution |