Fusion Global HR: Primary Phone Number Of Emergency Contact Disappears After Submit (Doc ID 1956828.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Release 8 Patch Bundle 12
POD CUN

Issue
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After adding a new emergency contact with a phone number, in this case spouse, emergency contact and phone number, after submitting change ane re-enquiring the spouse displays but the phone number is blank

Steps to Duplicate
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1)Go into Person Management, enquire on an employee
2)Select and go into details, go to Contacts tab and click “Create”
3)Add spouse as Emergency contact and click ok
4)Submit
5)Go back to person management, enquire for person
6)Go into details and contacts tab, see contact but phone number has disappeared

Expected Behaviour
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Phone number should not be blanked out, this is a crucial bit of information on an emergency contact

Cause

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