Fusion Benefits - Error Occurs When Trying To End Date A Contacts For Employees For Open Enrollment

(Doc ID 1956865.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Benefits

Error occurs when trying to End Date a contacts for employees for Open Enrollment

An error appears when trying to end date a contact for employees.
Choosing to end date the contact on 12/31/14, and is giving an error that the contact is attached to benefits.
This error should not appear since the contact trying to delete has not even been on the employee's  2014 benefits.


ERROR
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Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your Benefits Administrator for assistance. (PER-1531463)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 867, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_1, Application Name: HcmCoreApp.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Person Management > Contacts tab > Edit
2.From the drop down list, select End Date
3. Enter a date 12/31/14 and select okay
4. Receive the error

Cause

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