Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
On : N/A version, Chat Infrastructure
Rule Creation Inquiry
Is it possible to create a rule and associate 2 different links to it? Our vision is to have certain chats sent to one department for a set of hours and then once that department closes have it redirected to another department to service.
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